Privacy Policy

Root & Co. Refined Cabinetry, LLC

Effective Date: October 12, 2026

At Root & Co. Refined Cabinetry, LLC ("Root & Co.," "we," "us," or "our"), we value your trust and respect your privacy. We are committed to protecting the personal information you share with us when visiting our website, requesting an estimate, contacting our team, or using our cabinetry design and installation services.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

Our commitment: We do not sell or rent your personal information. Information you voluntarily provide may be used to contact you about your inquiry, potential cabinetry projects, consultations, estimates, and related services by telephone, email, or text message, in accordance with applicable law and your communication preferences.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

Full name
Email address
Telephone or mobile phone number
Mailing or project address
Information about your home, business, or proposed project
Project preferences, budgets, timelines, and measurements
Photos, plans, drawings, or other materials you choose to submit
Communications, inquiries, and appointment requests
Billing, transaction, and service-related information when applicable

Information Collected Automatically

When you visit our website, certain technical information may be collected through our website platform or enabled tracking technologies, including:

IP address
Browser type and device information
Operating system
Pages visited and time spent on the website
Referring websites or advertising sources
Cookies and similar technologies

We collect only information reasonably relevant to operating our business, providing services, communicating with customers, and improving our website and marketing.

2. How We Use Your Information

Information provided to Root & Co. may be used for the following purposes:

Responding to inquiries and requests for information
Contacting you about current or potential cabinetry, remodeling, design, or installation projects
Following up on submitted forms, project requests, and estimates
Scheduling appointments, consultations, and project visits
Preparing estimates, proposals, and service agreements
Communicating project updates, scheduling changes, and service information
Providing relevant information about our cabinetry products and services
Sending marketing or promotional communications where permitted by law
Maintaining business records and customer relationships
Improving our website, advertising, and customer experience
Protecting against fraud, misuse, and security threats
Complying with legal and regulatory obligations

Submitting your contact information may result in follow-up communications from Root & Co. about your expressed interest in our products or services. Any marketing calls or texts requiring additional consent will be sent only after that consent has been obtained.

3. Telephone, Email, and Text Message Communications

When you voluntarily provide your contact information through our website, an inquiry form, a consultation request, or direct communication with our team, we may contact you regarding your inquiry or potential project through telephone calls, email, and, where permitted, SMS/text messages.

These communications may include:

Responses to your inquiry
Consultation and estimate scheduling
Follow-ups regarding potential projects
Project proposals and service information
Appointment reminders and scheduling updates
Updates about cabinetry products and related services
Promotional offers or future project opportunities, when permitted by law

SMS/Text Messaging

If you separately opt in to receive text messages from Root & Co., you consent to receive messages at the mobile number you provide, consistent with the consent you give.

Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out of text messages.
Reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing our products or services.
We do not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes.

We may use communication service providers to deliver messages on our behalf, subject to appropriate confidentiality and data protection obligations.

Email Communications

You may unsubscribe from promotional emails using the unsubscribe instructions included in those messages, where provided, or by contacting us directly.

Phone Communications

You may request that we stop promotional telephone communications by informing our team or contacting us using the information at the end of this policy.

We honor valid opt-out and consent revocation requests in accordance with applicable law. Opting out of promotional communications does not necessarily prevent essential communications related to an active project or transaction.

4. We Do Not Sell Personal Information

Root & Co. Refined Cabinetry does not sell or rent personal information provided by customers, prospective customers, or website visitors.

We do not provide customer contact lists to third parties for their independent marketing purposes.

We may disclose information when reasonably necessary to operate our business, including to:

Website hosting and technology providers
Customer relationship management (CRM) and scheduling services
Email, telephone, and text communication providers
Payment processors and accounting services
Contractors, installers, suppliers, and project partners involved in fulfilling requested services
Professional advisers or authorities when legally required

These disclosures are limited to legitimate business purposes. We expect providers acting on our behalf to use information only as authorized and to safeguard it appropriately.

We may also disclose information in connection with a business merger, acquisition, restructuring, or transfer, subject to applicable law.

We do not authorize outside providers to use customer contact information for their own unrelated advertising campaigns.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, improve user experience, understand visitor activity, and evaluate our marketing efforts.

Depending on the services enabled on our website, these technologies may include:

Essential website cookies
Website performance and analytics tools
Advertising performance measurement
Functionality and preference cookies

Some third-party technologies may collect information about your interactions with our website and, where applicable, other websites.

You can manage cookies through your browser settings and any cookie preference tools

made available on our website. Disabling some cookies may affect website functionality.

Where applicable law requires additional notice, consent, or opt-out choices for nonessential tracking technologies, we will provide those choices.

6. Data Security

We take reasonable administrative, technical, and organizational precautions designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

These measures may include secure website connections, access restrictions, and the use of reputable technology service providers.

However, no internet transmission, electronic communication, or data storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Respond to inquiries and follow up on potential projects
Maintain customer and project records
Fulfill contractual or warranty obligations
Meet tax, accounting, insurance, and legal requirements
Resolve disputes and enforce agreements
Support legitimate business operations

When information is no longer reasonably needed, we will delete, anonymize, or securely dispose of it as appropriate, subject to applicable legal requirements.

8. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the ability to:

Request information about personal data we maintain
Request correction of inaccurate personal information
Request deletion of personal information, subject to lawful exceptions
Withdraw consent for certain communications
Opt out of promotional email, text, or telephone communications
Exercise additional privacy rights available under applicable state law

To make a privacy-related request, contact us at info@rootcabinets.com.

We may need to verify your identity before processing certain requests. We will respond in accordance with applicable law and may retain information when legally permitted or required.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

9. Children's Privacy

Our website and services are intended for adults seeking residential or commercial cabinetry services.

We do not knowingly collect personal information online from children under 13 years of age.

If we learn that we have collected such information without any consent required by applicable law, we will take appropriate steps to delete it.

Parents or guardians may contact us regarding concerns about children's personal information.

10. Third-Party Websites and Services

Our website may contain links to external websites, social media platforms, financing services, or third-party resources.

We are not responsible for the privacy practices, content, or security of independently operated third-party websites.

We encourage visitors to review the privacy policies of external services before providing personal information.

11. Information Provided Through Advertising and Lead Forms

If you contact Root & Co. through an online advertisement, social media inquiry, referral form, landing page, or other lead-generation service, the information you submit may be transferred to our business for the purpose of responding to your request.

We may use that information to contact you about potential cabinetry projects, consultations, estimates, and related products or services, subject to applicable law and the communication permissions you provided.

Third-party platforms that collect your information may also have their own privacy policies governing their collection and processing practices.

We do not sell the information received through these inquiries.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.

Any changes will be posted on this page with an updated effective date.

When required by law, we will provide additional notice or obtain consent before making material changes to how personal information is used.

13. Contact Information

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or would like to update your communication preferences, please contact: